CONNECTED LEARNING: Primary school students Grace and Henry Ball utilise a mobile data connection to access an online school tutorial website.

More data for home workers and schooling

Telstra are offering a free data boost to mobile customers

Telstra customers have been given access to extra data in an effort to support students and workers to remain connected throughout social distancing measures.

In a statement to customers, Telstra CEO Andrew Penn said demand for connectivity was rising rapidly as rates of people working, studying and self-isolating at home increased in response to COVID-19 .

"To play our part, Telstra is giving our consumer and small business customers additional data as well as offering unlimited home phone calls to pensioners," he said.

"We are providing our consumer and small business home broadband customers with unlimited data at no additional charge on their plan until 30 April 2020.

"The data, which will be provided automatically, will help facilitate videoconferencing, voice over Wi-Fi, and cloud connectivity, all important tools when working from home or in isolation."

Mr Penn said mobile customers would also receive a data boost, if they applied before March 31st through either the Telstra 247 or My Telstra apps.

"Post-paid customers can receive an extra 25 gigabytes of data on their plan to use in Australia within 30 days to facilitate the need for a more mobile workforce," he said.

Mr Penn said tor pre-paid customers, they would need an active recharge of $40 or above to get 10GB of additional data, and would also need to apply via the app.

For the next month, Mr Penn said Telstra would also allow eligible pensioners with a Telstra home phone plan to make unlimited local, national and 13/1300 calls, as well as calls to Australian mobiles.

Changes to Skymuster Plus plans are expected to be announced by NBN Co and retailers this week, however at the time of print no official announcement had been made.

Current Skymuster Plus plans allow users to utilise unmetered data, which does not count towards their data plan limit, for essential web browsing, banking and email.

It is widely hoped any announcement would include further unmetered access to tools used for schooling and work purposes, such as video conferencing and educational videos.

A number of Skymuster Plus resellers have also announced free data boosts to customers along with early application of school holiday data bonuses.

More information to come.

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